Catch MarketplaceUpdated 2 years ago
TABLE OF CONTENTS
- General Information
- Customer Contact
- Returns
- Replacements
- Refunds
General Information
- Website URL:
- Credentials: E.g. Teams ID name of credentials in TeamsID
- Shipping Method: E.g. Regular method through DEAR
- Order information: E.g. Electronic Cart
Customer Contact
- E.g. Through Marketplace platform.
- Marketplace may generate tickets so remind them to close the tickets once they've responded in the party
Returns
E.g. Can't send RPL form so have to use this method
- If necessary list method here step by step
- Also include how to communicate with customer/marketplace throughout if required
- Include relevant screenshots to help people locate this information
Replacements
E.g. Can't send RPL form so have to use this method
- If necessary list method here step by step
- Also include how to communicate with customer/marketplace throughout if required
- Include relevant screenshots to help people locate this information
Refunds
E.g. Can't send RPL form so have to use this method
- If necessary list method here step by step
- Also include how to communicate with customer/marketplace throughout if required
- Include relevant screenshots to help people locate this information