Quick Setup Guide

See IoT Living App - Awaretech Smart Cams page for guides on pairing device to app & connecting device to WiFi 

Please see attachments for digital copy of Quick Setup Guide

Frequently Asked Questions

This section is more about questions surrounding the use of the product rather than troubleshooting issues

• E.g. How long does the battery last?
  • 6 or 7 hours

Important Information

• Uses internal storage, not SD card
• If using Wi-Fi enabled feature the device must be connected to a 2.4Ghz Wi-Fi connection
  • Does not work on 5Ghz as the connection is not as reliable and built for speed rather than stability 
• Uses IoT Living App for remote monitoring

Device Overview

Button Functions

• Press power to see the Battery Indicator States
  • Quick info on what these look like
• Quickly press power 3 times to turn the camera on
• Quickly press power 5 times to turn the camera off?
• Press and hold for 5 seconds to reset the camera (does this wipe the memory)

Common Issues

1. List issues that can be resolved by troubleshooting
2. Name the issues something that can be translated from the info the customer gives us
3. "Not Working" obviously isn't specific enough, but "Not Turning On" is better

Troubleshooting Guides

What's Included in The Box?

Canned Responses

• List any canned responses relevant to this device here