Quick Guide - Dr PenUpdated 2 years ago
Here are some easy ways to understand and explain the Dr Pen Models and products to customers.
Dr Pen Devices
All Dr Pen Models can give customers the results they are looking for. Each model has cartridges suited for face and body as well as a Nano cartridge option. The differences in the models are in the added features of each. These include the motor strength, speed levels, cartridge options and wired or wireless use.
- The A7 is the only model that cannot be used wirelessly.
- The A6 and A6S has two rechargeable batteries that can give you 3-4 hours of battery life in each. These batteries are charged with a separate adaptor and then attached to the device for use. In order to use the device wired, there is an adaptor that must be attached to the device.
- The M5, X5 and M8 is rechargeable via the device itself. These can get 3-4 hours of life when fully charged.
- The "Classic Line" models are the A7, M5, X5 and A6. These models only have a 12pin cartridge, 36pin cartridge and Nano cartridge available.
- The newer models are the M8 and A6S. These are the only models that have a 16pin cartridge option which is more comfortable then the traditional 12pin cartridges. Both models have some features that make them unique.
- The M8 has extra fine 34-gaugeuge needles in all of its pin cartridges. This model has an 11pin, 16pin, 36pin and Nano cartridge available. These finer needles assist with a smoother healing process as it makes thinner microchannels which close up quicker. This reduces the chance of cross contamination and infection.
- The A6S has the most powerful motor which assists with a more comfortable treatment. This model has the extra fine needles in its 16pin cartridges only. The 11pin, 36pin and 42pin have 32-gauge needles. This model has a Nano cartridge as well.
Cartridges
Each model has cartridges that are designed to fit that specific device. Each cartridge is single use only and comes in sterile pouches. Cartridges cannot be sterilized and use for future treatments.
- We recommend the 11-16pin cartridges for facial microneedling.
- 36-42pin are recommended for microneedling on the body and sensitive areas.
- The more pins in the cartridge, the more comfortable and less intense the treatment.
- 11-12pin cartridges are what is typically used in a spa/salon treatment as it is the most aggressive. These are also the cartridge size recommended for working on acne scarring.
- Nano cartridges contain silicon tips that penetrate only the top layer of the skin (the stratum corneum) to help push products further into the skin than they can absorb on their own. These can be used as a stand-alone treatment once per week or one week post microneedling (and once per week each week in between). **Sales pitch: this is an excellent add on treatment for professionals to use at the end of a facial. It is a simple treatment that gives instant gratification. Excellent for use with Hyaluronic Acid Serum to hydrate and plump the skin for 3-5 days post treatment.
Serums/Products
We only recommend using Hyaluronic Acid Serum during microneedling treatments.
- Femvy Hyaluronic Acid Serum. We always recommend our Femvy Hyaluronic Acid Serum because it has minimal added ingredients, and it is a thicker consistency which assists with gliding your pen. If a customer doesn't want to use our brand, we tell them to look for one with minimal ingredients that does not contain anything active (Vitamin C, Salicylic Acid, Glycolic Acid, Peptides, etc).
- This product is very hydrating and works best on damp skin. Hyaluronic Acid is produced naturally in the body, which makes it a safe and effective hydrator.
- Femvy Vitamin C Serum. Our Femvy Vitamin C is especially formulated to be safe to use 24-48 hours after microneedling. Any other brands of Vitamin C it is recommended to wait one full week post needling. Vitamin C can be highly irritating and cause adverse effects if used too soon after a treatment. It is recommended to use this in the morning accompanied by SPF.
- Vitamin C is a powerful antioxidant that strengthens, brightens and improves the appearance of the skin. This is a product to recommend for everyone, but especially if a customer has issues with hyperpigmentation (sun spots) and scarring.
- This product can be used with nano cartridges, but if it is being used post needling
- Femvy Peptide Complex Serum. This product is a blend of botanical extracts, peptides and an anti-aging complex. This product stimulates collagen and elastin production, reduces the appearance of fine lines and wrinkles, assists with the skins healing response and helps to restore a youthful glow.
- This product can be used one week post needling and with nano cartridges.
- Eaoron Hyaluronic Acid Collagen Hydrating Face Mask - safe to use immediately after microneedling.
FAQS:
1) Can I use A6 cartridges with the A6S?
Cartridges are not compatible with any other devices. This goes for all cartridges/models
2) Is this a good product to use while microneedling (insert product name here)?
We cannot recommend products that we do not retail, we can only guide them to read ingredients.
3) Can I microneedle to treat Melasma?
We recommend speaking with your dermatologist in regard to treating Melasma. Microneedling can possibly worsen the Melasma, and should be treated by a professional. Melasma differs from hyperpigmentation so it's important to differentiate between the two.
4) Is drpen-usa.com (or other US and UK websites) selling authentic pens?
We are not affiliated with any other US or UK retailers and cannot verify the authenticity of any products not sold directly from us. We are part of Dr Pen Global with our headquarters based in Australia. We are an authorized retailer of the Dr Pen.
5) My pen won't turn on.
We must ask the customer a couple questions to determine if the device is faulty, or if they aren't using it correctly.
1. Are you using the device wired or wirelessly? If using wirelessly, how long did you allow the device, or batteries to charge? Allow a full charge of 4 hours to fully charge your device.
2. Did you hold the power button down for three seconds? Simply pressing the power button will not power your device on, you need to hold the power button down.