Important Information

• Covert Audio Video wifi Camera with built in microphone with Infrared Night Vision Filter 
• Progressive Scan CMOS 2.0 MegaPixel Sensor
• 1080p camera resolution comes with remote monitoring capability as well as records in Offline mode
• High speed of 2.0 USB Type-C data phone charging compatible with any smartphone
• Portable and compact design works in both Online and Offline mode mode
• Plug and play without any hassle of charging

Quick Setup Guide

• Pull the shield off by using the suction provided in the box

• Insert the memory stick in the slot with black label side facing towards you (up -wards)

• Download the App IOT Living from Apple store or Android Store

• Plug the cam to the wall socket and switch the plug ON

• Static Red Light will come ON

• Press Hold the power Button for 5 seconds till the LED indicator lights glows red

Common Issues

1. List issues that can be resolved by troubleshooting
2. Name the issues something that can be translated from the info the customer gives us
3. "Not Working" obviously isn't specific enough, but "Not Turning On" is better

Troubleshooting Guides

Issue Number One - Change this to reflect the issue name in the Common Issues

Identifying the issue

What lights flash, sounds the device makes, or behaviour that helps you identify this is the issue

What things do customers say that let you know this is the problem

Before getting started:

Is there any information that is needed before you launch into troubleshooting

If the outcome is a known issue with the resolution being proving the fault and refund/replacement and you're just proving the fault let them know that in the "Before getting started" section on each issue

Troubleshooting

1. Start with the most obvious stuff. e.g. Is the device plugged in?
   1. You can use tab to make a sub-list of steps
   2. e.g. Make sure they're plugged directly into a wall socket with no power board or extension cable
2. Make sure you're using very accessible language that everyone can understand.
   1. That means no overly complicated technical terms
3. Make sure you list every step as YOU would do it. That includes what to do with the ticket
4. If the end of the troubleshooting is a replacement then put that in 

Frequently Asked Questions

• This section is more about questions surrounding the use of the product rather than troubleshooting issues
• E.g. How long does the battery last?
  • 6 or 7 hours

What's Included in The Box?

• Adapter with USB Type C output
• Instruction guide 
• Suction for opening the Magnetized LID

Product Details

Battery                     None

Storage Type            SD Card

                                 Storage supports up-to 128GB ( storage 2 hours/16GB, 4 hours/32GB, 8 hours/64GB )

                                 On average 1 hour or recording is equivalent to 1GB of data consumption

Recording                 Both in On-Line and Off-Line Mode both Audio & Video Recording

Video Format            MJPEG 

Video Size                 1080p

auto recording          Yes, Motion detection 

Time/Date Stamp      Yes recording with time stamp every 60 sec motion detection or 10 mins in continuous mode 

Cam Angle                110-130 degree

Cam Range               20 meters in Daylight and 8 meters in the Night Vision

Camera Dimension   5 x 5.6 x 5.5  cm

Camera Weight         90gm

USB Type-C Cable

Compatibility

Network Interface

Wifi Bandwidth        2G Network / 2.4 GHz

Support Protocol    TCP/IP , HTTP , TCP , ICMP , ARP , SMTP , FTP , DHCP , DHCP , DNS etc.

Monitoring 

Mobile        Free APP IOT Living ( APPLE & ANDROID)

Desktop    Windows ,win7 ,FireFox , Google Chrome

Canned Responses

• List any canned responses relevant to this device here