All articles

Wi-Fi Wireless Charging Dock Spy CameraUpdated 2 years ago


Quick Setup Guide


See IoT Living App - Awaretech Smart Cams page for guides on pairing device to app & connecting device to WiFi 


Please see attachments for digital copy of Quick Setup Guide


Frequently Asked Questions

This section is more about questions surrounding the use of the product rather than troubleshooting issues

  • E.g. How long does the battery last?
    • 6 or 7 hours


Important Information

  • If using Wi-Fi enabled feature the device must be connected to a 2.4Ghz Wi-Fi connection
    • Does not work on 5Ghz as the connection is not as reliable and built for speed rather than stability 
  • Uses IoT Living App for remote monitoring


Device Overview

Button Functions



Features


Dot point any information that you think is useful to know about the product

  • Remember this is also an internal document so if there's information around who to ask for help or any additional links for this product you can include them here
  • If the product is 


Common Issues

  1. List issues that can be resolved by troubleshooting
  2. Name the issues something that can be translated from the info the customer gives us
  3. "Not Working" obviously isn't specific enough, but "Not Turning On" is better


Troubleshooting Guides



What's Included in The Box?

  • Dot point all the things the box contains. 
  • Include any pictures you have of the box contents. 
  • If you need pictures taken, just let Jack know and he'll organize that for you.


Canned Responses

  • List any canned responses relevant to this device here


Was this article helpful?
Yes
No