Navigating FreshDesk. Sidebar. Dashboards. Tickets. Contacts. Solutions. FreshCaller. Answering calls. Ticketing calls. Relusering. Viewing existing tickets. Merging tickets together. Creating new ticket. Creating ticket from outbound call. Changing
Response times:. First 24 hours. Returns. Follow normal returns process of sending RPL to customer. Replacements. Follow normal replacement process and can send out directly from here
The FreshDesk call widget provides basic functions and options that you can use within your Freshdesk account, which you can use during an ongoing call. The options from left to right are:. You are also able to view recent calls and tickets for the c
Ovi Puscas. Brand chat > Brand manager > Ovi Puscas. Seko Customer Service Team > Ovi Puscas. Warehouse chat
Please see attached documents for more information if required. Seko Logistics Help Page: https://www.sekologistics.com/au/welcome-to-seko-pack/. Email subject should read as below:. [Issue/Service] – Tracking Number [XXX1234567]– ORIGIN to DESTINATI